Last updated: July 2026

Frequently Asked Questions

Is HomeSEA free?

Yes. HomeSEA's core features are free, including the multilingual Rights Navigator, help guides, and community. The AI Document Assistant comes with a free daily allowance, and premium plans offer a higher limit.

Which languages does HomeSEA support?

The app is available in 8 languages: Chinese, Vietnamese, Indonesian, Filipino (Tagalog), Thai, English, Malay, and Burmese. Some languages are still being translated, and anything not yet translated shows in English. You can switch languages anytime in Settings, and the AI Document Assistant replies in the language you choose.

Is my data safe?

We take every user's privacy seriously. All data is encrypted in transit, and your documents are used only to generate explanations and summaries for you. They are never shared with employers or brokers. You can delete your account and data anytime under "Account Security".

Is there an Android version of HomeSEA?

HomeSEA is being built for both iOS and Android. Follow our website and community for release updates, or leave your contact details on the download page and we'll let you know the moment it's available.

Can I treat the AI's answers as legal advice?

No. The AI Document Assistant's explanations are for understanding and reference only and do not constitute legal advice. Before important decisions such as filing a complaint or ending a contract, we recommend consulting the relevant authority (for example, the 1955 hotline) or a professional. The app also lists official help channels.

I'm with an NGO or service organization. How can we work with HomeSEA?

We work with service organizations to organize multilingual content and plan help-request triage, so frontline staff repeat themselves less. Visit Contact us to talk about how to work together.

I'm a company or employer. How can HomeSEA help?

The HomeSEA Workspace sends news, handbooks and courses to employees' app, runs multilingual surveys, and tracks occupational safety risks. See Enterprise Solutions for details.

What should I do in an emergency?

If you're in danger or facing an emergency, call 110 (police) or 1955 (the labor consultation and complaint hotline, with multilingual service) right away. HomeSEA's help guides also list the official channels for each situation.

Still have questions?

The rules keep changing, and we keep updating our content. If you can't find an answer, feel free to contact us directly.

Contact us

Or visit the Help Center for how-to guides.

Bạn là người lao động?・Ikaw ba ay migrant worker?

Glad you're here.

HomeSEA is a multilingual navigator built for migrant workers in Taiwan, so everyone can understand their rights and find the next step in their own language.